Shipping and Returns
Nature’s Fare Markets services Canada and the continental United States. Unfortunately, we cannot ship overseas at this time.
As of February 1, 2017 our free shipping and flat rate shipping charges have changed. Orders over $100, before taxes, within Canada are eligible for free shipping. Orders under $100 are subject to a flat $10 shipping fee.
Orders shipped to the United States over $100, before taxes are subject to a $15 shipping/handling fee. This fee includes the processing of the “Prior Notice to Deliver” authorization for the FDA, allowing the shipment of vitamins and supplements. Orders under $100 are subject to a flat $25 shipping fee.
Many of our items have a maximum allowance on the quanitity that we are able to ship at one time. If you would like to order a quantity greater than the stated maximum, please call 1-800-406-6646, as additional shipping charges may apply.
All items purchased on this website will be shipped via Canada Post from Vernon, BC. Heavy or bulky items may require additional charges. Please note that we do not ship perishable items, and only select grocery items. If you have questions regarding products that we ship please contact us and we would be happy to assist you.
Estimated delivery times via Canada Post Expedited:
|British Columbia||2 – 3 days|
|Alberta||3 – 4 days|
|Prince Edward Island||7-8 days|
|Nova Scotia||9-10 days|
Newfoundland & Labrador
|Northwest Territories||9-10 days|
All prices on this website do not include sales tax(es).
Orders destined for the United States are tax-exempt.
Canadians Provinces charging HST will be charged the full HST amount of the destination province (e.g. 13% in ON, 15% in Nova Scotia etc). GST (5%) will be charged on eligible items for all other provinces.
Orders placed by Canadian Aboriginals require an Aboriginal Status Number to qualify for sales-exemption.
We guarantee 100% satisfaction. If, for any reason, you are not completely satisfied with your purchase, please let us know.
Call us, toll free, at (800) 406-6646 and we will assist you in the return process.
Returned products are accepted within a reasonable time period. Shipping and additional fees, such as customs and duty, for returns from the United States are the sole responsibility, and at the expense, of the sender.
Orders will be refunded to credit card provided at the time of order only.
In addition to our already low everyday prices, we always offer sale prices on selected items. If you order when the item is on sale, you will receive the sale price.
As of October 1, 2016 sale items will no longer be eligible for any further discount. You will now only receive a discount on all regular priced items.
Prices are subject to change and verification. If a discrepancy is found, we will do our best to remedy the situation, but reserve the right to modify or cancel the order if we cannot reasonably accommodate its fulfillment.
We encourage you sign up for our e-newsletter to receive our bi-weekly flyers via email.
Volume Discounts – updated as of February 1, 2017
As of February 1st we are updating our discount program for online and phone order customers.
The following volume discounts are offered on all purchases, and are automatically calculated at check-out:
- 5% for orders of $250 or more, prior to taxes ($250 total includes both sale and regular priced items)
- 10% for orders of $500 or more, prior to taxes ($500 total includes both sale and regular priced items)